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A busy few months

By Antony On 08/03/2013 · 13 Comments

Here at Macrium Software, we develop using the Agile methodology and part of this process is to ensure everyone is broadly aware of what everyone else is doing at any given point in time. This is a highly useful process, allowing us all to take stock of current tasks and reflect on what has worked [...]

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Backup Internals: What is VSS, how does it work and why do we use it?

By Antony On 26/11/2012 · 1 Comment

As happens sometimes, our more technically minded customers question a system that “just works”. We like these sort of customers, as they keep us on our toes. In this specific case, the question was is it safe to continue using my computer during imaging and the answer is yes, although the longer explanation is [...]

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Why Agile Methodologies don’t quite work in small software businesses

By Jon On 11/09/2012 · 1 Comment

A few years ago this thing called “Agile” started to be mentioned. At the time I was working on part of a large distributed communications system as part of a small team that had managed to eek out a way of working that involved genuine analysis, design and test driven development loosely encapsulated using the [...]

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Customer support the Macrium Way

By Jon On 10/09/2012 · Leave a Comment

Customer support is one of those odd things for a business. It is a direct cost to the business and doesn’t bring in revenue that directly impacts the bottom line, yet customers have high expectations that when something goes wrong, there is someone they can turn to to help them out. Companies that recognise the importance of [...]

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Option to create technician's USB

Technician’s License: Reflect as a portable application

By Antony On 23/08/2012 · Leave a Comment

One of the long standing requests for Macrium Reflect is the ability to be able to image any system, regardless of whether Reflect is installed. Our Technician’s License offering previously gave you a key that would let you install on any number of PCs, but running installers is cumbersome, especially if you work with PCs [...]

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Virtual Disk Drivers, UAC and NT

By Antony On 22/06/2012 · 2 Comments

Macrium Reflect, as you may know, has the ability to mount your backup images as drives in Windows Explorer. We do this via a device driver which presents your image as a disk drive to the system.

One of the major wishlist items for Reflect has been a standalone installer for our image mounting product. [...]

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How to discover SQL instances

By Jon On 07/06/2012 · Leave a Comment

If you need to discover an instance of an SQL server in code, there are three ways of doing so. Some are more reliable and consistent than others so a mixture of at least two will guarantee that you find the instance that you want to. The following methods hold true for all versions of [...]

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DLL Redirection – debugging techniques for Windows Applications

By Antony On 07/06/2012 · Leave a Comment

Just how exactly should that API be called?

When you’re dealing with a simple Windows API call such as MessageBox, you can probably deduce what you should be doing via an experiment or two, but some API calls are non-trivial and involve a lot of set up, particularly the likes of Volume Shadow Copy, and [...]

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Supporting Windows XP SP2+ with vNext

By Antony On 24/05/2012 · Leave a Comment

If you’ve been following Visual Studio development at all, you’ll no doubt be very interested in the Visual Studio 11 Beta, especially as it ships with a go live license.

We certainly were; however, a significant number of our customers still use and need to back up and restore Windows XP systems, so the [...]

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Starting the Macrium Blog

By Antony On 23/05/2012 · Leave a Comment

We pride ourselves on two things at Macrium:

Our support. We aspire to offer the best support in the industry bar none. The technical skill of our team. We believe we employ the best people, bar none.

The thing is, until now we’ve had no voice for our technical types. We do so much really [...]

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